Return Policy
At Aradhaya Mart, we are committed to delivering spiritual products with quality, care, and devotion. If you are not fully satisfied with your purchase, please review our return policy below.
1. Return Eligibility
You may request a return if:
- You receive a damaged product
- You receive an incorrect item
- The product has a manufacturing defect
- The order is incomplete or missing items
To qualify for a return:
- Return requests must be made within 48 hours of delivery
- Products must be unused and in original packaging
- Product tags, labels, and accessories should remain intact
- Proof of damage (images or videos) may be required
2. Non-Returnable Items
The following products cannot be returned:
- Used spiritual products
- Customized or personalized products
- Products damaged after delivery
- Puja items already used for rituals
- Products without original packaging
- Clearance or special offer items (if applicable)
3. Return Process
To initiate a return:
- Contact our support team
- Share your order details and issue
- Submit product images if required
- Our team will review and confirm eligibility
Once approved, return instructions will be shared.
4. Return Shipping
- Customers may need to bear return shipping charges unless the error is from our side
- Shipping costs are generally non-refundable
5. Product Inspection
Returned products will be inspected after receiving them. If approved, replacement or refund options will be processed according to applicable policies.
6. Contact Us
For return assistance:
Aradhaya Mart
📞 +91 9632587410
📧 aradhayamart@gmail.com
📍 Surat, Gujarat, India